Description of the role
We are looking for an Order Coordinator to join our team!
As part of the team, you will play an important role in coordinating our customer orders from order creation to successful delivery. You will be a part of a team managing our full supply chain operations to ensure seamless, efficient, and cost-effective procurement and logistics processes. If you thrive in fast-paced, global environment and are keen on making a significant impact through thorough organization and proactive coordination, this position might be a perfect fit for you!
Responsibilities
As an Order Coordinator, you will be an essential part of our Order to Delivery team, ensuring that orders are processed accurately and efficiently from start to finish. Your main responsibilities will include:
- Sales Order validation and creation: You will be responsible for the end-to-end management of sales orders, including their creation in the CRM/ERP system, validation of provided evidences, and clarification of any unclear or missing information. Ensuring the accuracy and completeness of each order is critical for successful processing.
- Warehouse & Asset Coordination: You will manage the booking of order items in the warehouse system, create delivery files, and set up the correct asset structure for each order. This also includes coordination with the warehouse team to ensure timely and accurate processing.
- Customer & Delivery Coordination: Coordinating with customers and internal teams to schedule deliveries and installations is also essential in this role. This includes booking installers, managing delivery schedules, and handling any issues related to deliveries, returns, and cost estimation.
- Invoicing & Financial Reporting: You will prepare and manage the invoicing and cash collection of a completed customer order. This includes handling follow up reporting of order, delivery and invoicing statuses.
All in all, as an Order Coordinator, you will play a crucial role in ensuring that our order process runs smoothly and efficiently. From the initial sales order creation to the final delivery and financial reconciliation, your attention to detail and ability to coordinate with various teams will be key to delivering a seamless experience for our customers. Your work will directly impact customer satisfaction and operational effectiveness, making you an integral part of our team.
Requirements for the role
Requirements:
- Degree in Business Administration or a related field.
- At least 1 year of experience in a similar role, preferably in order management or coordination.
- Fluency in English
- An interest in working within a multicultural environment is essential.
Considered a plus:
- Experience with Salesforce (SF), SAP, or other ERP systems.
- Strong proficiency in Microsoft Excel.
Join us and be part of a fast-paced and multicultural team that values innovation and collaboration. If you're a detail-oriented individual with an interest in order coordination, we encourage you to apply!
Why us?
We promote open culture that encourages employee involvement, support, flexibility, and freedom in decision-making.
About us
MVC Videra is a leading global service and solution provider of global collaboration solutions. Our Services include workplace solutions for office spaces and out of home digital signage solutions. Our end-to-end and fully managed services cover the entire solution lifecycle: solution design, project management, delivery, deployment, maintenance and support. With our certified global capabilities, MVC Videra operates globally and has had over 10,000 delivered service sites in over 20 countries. Our team of 90+ visual communications experts are located across Europe in Germany, Spain, Finland, Sweden, Norway, United Kingdom, and in Dallas (USA).
